HitBTC Reviewed: Is it the Next Big Exchange ?


I was approached earlier this month by the guys at TeddMarketing whose client is HitBTC in order to review their website. At first I was pretty reluctant to review yet another Bitcoin exchange since it seems that each day another one is established or wiped out. After some back and forth and a bit of web digging I came to the conclusion that HitBTC is worth some futher investigation, so here’s what I found…

The first thing you’d notice is the sleek UI

Indeed HitBTC made a great job at designing an easy and intuitive user interface. Sign-up is easy and the navigation throughout the site is simple. There are no confusing tab names or 2007 website designs. So the first impression is that this is indeed a solid exchange platform.

Finally an exchange platform for newbies!

Perhaps one of the most daunting challenges an Bitocin newbie has is to understand how trading works. Bid, Ask, Volume and Spread are just some of words in this very confusing vocabulary. HitBTC does one thing exceptionally well that isn’t provided on any other trading platform today  – it supplies you with a demo mode.

hitbtc demo mode


With a click of a button you can enable the demo mode (did I mention they have a great UI ?). In the demo mode you can experiment as much as you like while trading under live market conditions. This is especially important if you’re a newbie and want to acquire some experience before putting your money on the line. The only other place I’ve seen an actual demo mode is in Forex companies like Plus500 or AvaTrade and they trade only with Bitcoin CFDs. If there is one feature that differentiates HitBTC from other platforms it’s this demo mode.

HitBTC is focused on major markets

Another thing I really liked about HitBTC is that it’s focused only on the major markets – meaning Bitcoin & Litecoin exchanged to USD & EUR. For newbies the amount of altcoins can sometimes be overwhelming. By removing “noise” from the exchange and focusing only on the main currencies, HitBTC comes to be much more newbie friendly (again).

Emphasis is put on security

Each critical action (login/withdraw) in HitBTC can be protected by 2FA (2 Factor Authentication). You can also see a list of IPs that accessed your account so you’ll be able to monitor any suspicious activity. Finally, HitBTC tells you what is your security level (i.e. weak, strong etc.) which prompts you to safeguard your account better.

Simple, efficient and smooth

If I were to end my review here I would probably give HitBTC an A+. I didn’t go over all of the details such as transaction fees but they can easily be found here.

The only thing that is left as a concern…

So by now I’ve established to myself that HitBTC is a pretty solid platform. The only thing left was to see what other people where saying online. The main source of information for unbiased reviews I could find was on Bitcointalk where HitBTC announced their formal launch on January 2014. It seems that BitcoinTalk users all admire the mechanics behind HitBTC but are suspicious of the fact that there is no physical address or real live identity associated with the website. The domain registration is private, and the HitBTC about us page only gives a general description without specific names or contact info.

bitcointalk users on HitBTC

To conclude, in the “after Gox area” you need to be more transparent

HitBTC did a great job in building their website, truly magnificent. But after so many people lost their money because of one inadequate individual you need to be more transparent. I honestly believe that if HitBTC associates a real name and address with their business it will boost their credibility. I mean if they are as legitimate as they seem to be and say they are – why does it feel like they’re hiding ? For now, it seems like they are on to a good start, but in order to be truly remarkable they will need to step into the light.


Ofir Beigel

Owner at 99 Coins ltd.
Blogger and owner of 99Bitcoins. I've been dealing with Bitcoin since the beginning of 2013 and it taught me a lesson in finance that I couldn't get anywhere else on the planet. I'm not a techie, I don't understand "Hashes" and "Protocols", I designed this website with people like myself in mind. My expertise is online marketing and I've dedicated a large portion of 99Bitcoins to Bitcoin marketing.


  1. Great review!
    I see there’s a reaction from HitBTC itself, interesting. I wonder if your view of HitBTC is still as reviewed, or would you guys write a different review at this point in time?

    • Ofir Beigel on

      Hi, this review is pretty old (from 2014). Since we have so many services to review at the moment we won’t be “re-reviewing” services we’ve already visited.

  2. Scam.

    I tried to withdraw my Monero, over 10,000 worth, and the Monero were never sent to the specified wallet. I tried repeatedly to get in touch with support but no one replied. So I’m out of over 10,000 dollars now. Do not use this exchange, ever.

    • Zsofia - 99Bitcoins support on

      Hi Tristan, thanks for sharing your story. We haven’t come across with such negative experience so far with HitBTC. Keep trying contacting them!

    • Ofir Beigel on

      Thanks for sharing, keep in mind this review was made in 2014, so things may have changed with this exchange

  3. Hi Ofir!

    First of all, thank you for your great review!
    You definitely highlighted the most important things about our exchange.

    We’d like to add that we also provide API and have support for the FIX protocol that we’re very proud of. We are constantly adding new promising cryptocurrencies, so that our users could be at the forefront of trading.

    You’re absolutely right about the transparency. We are working hard to get more open to the world, and closer to our users. The most part of this process will be done by the end of 2016. Until then, everybody is welcome to contact us with any issues, questions, and comments at [email protected]

    Thanks again, Ofir!

    HitBTC team

  4. HitBTC is a known scam… they dont allow fiat withdrawals. I have confirmed this myself and have proof. :)

  5. Katy Davidovich on

    no ofir allot of the platforms you write about just don’t work and make btc look like a scam
    unfortunately hitbtc can lock you out of your account and seems like it dose
    it wouldn’t replay to emails regarding the account and at the moment just took the money.
    makes you look bad makes bitcoin look bad went to your recommended virwox to find out they won’t respect my transaction …allot of bullshit over nothing. like the government here will let you have non dollar currency
    f natzies

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