In This Article
Crypto.com is a regulated crypto exchange with licenses in the U.S., Europe, and other global jurisdictions. In addition to over 400 listed cryptocurrencies, core features include leveraged derivatives, diversified investment baskets, and a Visa-issued credit card.
But is Crypto.com the right exchange for you? Our Crypto.com review helps readers make an informed decision. We opened a Crypto.com account and tested the platform extensively to produce fair and accurate findings. Learn about trading fees, security, markets, and more.
Crypto.com Review Verdict: Pros and Cons
Crypto.com is a safe and trusted exchange with a comprehensive licensing framework. Regulators from multiple global regions approve the trading platform, including North America, Europe, Asia, and the Middle East. The exchange provides access to a vast range of markets, covering over 400 spot cryptocurrencies, as well as margin accounts and perpetual/delivery futures.
Customers also appreciate Crypto.com’s diverse product selection, which includes staking rewards, savings accounts, credit and prepaid cards, thematic baskets, and 5% APYs on idle USD balances.
Fees are one drawback to consider. Takers pay 0.5% per side, which is five times higher than Binance and Bybit. Other downsides include regional restrictions on certain platform features, high fiat withdrawal minimums, and a Know Your Customer (KYC) process that can span several days.
- One of the safest crypto exchanges with licenses in multiple global regions
- The platform lists over 400 cryptocurrencies from key investing sectors
- Tradable products include spot markets, margin accounts, and perpetual futures
- Easily deposit and withdraw funds with debit/credit cards, e-wallets, and bank account transfers
- Savings accounts and staking programs let users earn passive rewards
- The user experience suits beginners and experienced traders alike
- Institutional services include OTC trading and asset custodianship
- Spot trading commissions are much higher than many exchange competitors
- The derivative exchange caps leverage multipliers to 50x
- Some customers report slow KYC verification times
- Users in some regions may face product restrictions
- SWIFT withdrawals require a $500 minimum
Key Takeaways from Our Crypto.com Review
Before we proceed with our Crypto.com review, here are some key points about the popular exchange:
| Exchange Name | Crypto.com |
| Headquarters | Singapore |
| Platform Launch | 2016 |
| Licenses | U.S., Canada, UK, European Economic Area, Hong Kong, Singapore, Australia, South Korea, Dubai, Abu Dhabi, Mauritius, and more |
| Registered customers | Over 150 million |
| Liquidity score | 9/10 |
| Supported markets | Over 400 cryptocurrencies |
| Tradable products | Spot trading, margin accounts, perpetual futures, and delivery futures |
| Supported fiat currencies | Over 20 currencies, including USD, EUR, GBP, and AUD |
| Payment methods | Debit/credit cards, Google/Apple Pay, SEPA, ACH, and other banking networks |
| Maximum leverage | 16x (margin accounts) and 50x (futures) |
| KYC? | Yes, users must complete an extensive KYC process before they deposit and trade |
| Products and features | Prepaid and credit cards, savings accounts, staking, prediction markets, thematic baskets, and institutional services |
| Fees | Capped at 0.5% (spot) and 0.04% (derivatives). Lower fees for makers, high-volume accounts, and CRO holders |
| Security features | Institutional-grade custodian facilities with cold storage, audited proof of reserves, Passkeys, biometrics, and multiple compliance certifications |
| Customer support | 24/7 live chat |
| Mobile app | Android and iOS |
What is Crypto.com?
Launched in 2016, Crypto.com is a popular cryptocurrency exchange that allows users to buy, sell, and trade digital assets. With over 150 million registered users and billions of dollars in daily trading volumes, Crypto.com is a legitimate Tier 1 platform. It offers deep liquidity and robust security, and serves both retail and institutional clients globally.
While Crypto.com is headquartered in Singapore, it holds licenses on five continents. It operates in 49 U.S. states and is planning to secure New York licensing in the near future. Government bodies in the UK, Canada, Australia, Hong Kong, and other global jurisdictions have also approved the exchange, which underscores its strong commitment to regulatory compliance.
Account holders have access to over 400 top cryptocurrencies, including large-cap markets such as Bitcoin, Ethereum, XRP, and BNB. It also lists speculative meme coins such as Dogecoin and Shiba Inu, as well as stablecoins like Tether (USDT) and USDC.
As a regulated platform, Crypto.com enables users to trade digital assets against fiat currencies, including USD, EUR, and GBP. This framework helps traders avoid foreign exchange fees and currency fluctuations. It also enables users to deposit local currency using traditional payment methods, as Crypto.com accepts Visa, MasterCard, bank transfers, and e-wallets.
Although Crypto.com’s main product is the spot exchange, it offers a wide range of additional markets and features. Experienced users open margin accounts to increase their purchasing power and use perpetual futures to long and short cryptocurrencies with leverage of up to 50x.
The provider also unlocks access to income-generating products, such as crypto savings accounts and staking pools. These features let crypto holders earn passive crypto rewards on their digital asset portfolios, rather than letting coins sit idle in their accounts. Ultimately, Crypto.com is an all-in-one ecosystem for investors and traders across all experience levels.
Supported Markets and Assets
Crypto.com supports over 600 trading pairs. Traders access the majority of top-100 assets by market capitalization, as well as a broad selection of up-and-coming projects from decentralized finance (DeFi), artificial intelligence (AI), and other Web3 sectors.
Our Crypto.com review confirms that the platform offers four primary methods for crypto trading. Complete beginners use Crypto.com’s instant buy service via the native app, while regular traders place orders on the spot exchange. Seasoned traders with a higher risk appetite use margin accounts or derivatives, which provide leverage facilities.
To ensure you trade the right product, learn more about Crypto.com’s available markets.
Instant Buy
Available exclusively on the Crypto.com app, the instant buy service is ideal for inexperienced investors. It enables users to purchase cryptocurrencies instantly with traditional money. Users can deposit fiat currency via bank transfer and convert those funds into their preferred asset. Alternatively, the instant buy feature also supports debit and credit cards and e-wallets like Google Pay and Apple Pay.
Unlike other Crypto.com markets, instant buys rely on the exchange’s brokerage arm. Investors buy cryptocurrencies directly from the platform, rather than place orders with other market participants. This dynamic helps beginners avoid complicated exchange processes, yet they face higher fees and wider spreads.
Spot Exchange
The spot exchange is the most popular Crypto.com market, handling several billion dollars in daily trading volume. Traders place market and limit orders with other platform users and access comprehensive tools, including customizable charts, technical indicators, and deep order books.
Due to its U.S. regulatory approval, most spot trading pairs are denominated in USD. The most traded markets include BTC/USD, ETH/USD, and XRP/USD, which offer the tightest spreads and the deepest liquidity. Traders who prefer stablecoin markets trade assets against USDT.
Crypto.com lists a selection of crypto-cross pairs, too. Popular markets include ADA/BTC, SOL/ETH, ATOM/CRO, and TRUMP/SOL.
Regardless of the spot market, once the exchange executes an order, the cryptocurrencies are immediately credited to the user’s Crypto.com account. They can then withdraw those assets to a private wallet or use Crypto.com’s DeFi services to earn yields. We have a separate Crypto.com Defi Wallet review you might like to read.
Margin Accounts
Crypto.com offers margin accounts, which enable users to buy and sell cryptocurrencies without requiring full upfront coverage of the position value. Margin traders borrow capital from the exchange and pay ongoing interest until they close the trade. Interest rates vary by market and whether the trader holds Cronos (CRO), the platform’s native coin.
Margin accounts offer a maximum leverage multiplier of 16x on the BTC/USD pair. Crypto.com reduces leverage limits on other digital assets. It caps ETH and XRP leverage at 10x and 5x, respectively, while mid-cap markets like Algorand (ALGO) offer just 3x.
Derivatives
Research shows that Crypto.com is one of the best crypto futures trading platforms. Traders gain exposure to two derivative products: perpetual futures and delivery futures. Both markets allow users to go long and short with leverage, yet their settlement terms differ.
With perpetual futures, contracts remain open until the trader exits the position. Because perpetuals incur funding fees every four hours, they suit short-term traders.
Delivery futures offer increased flexibility, although the platform currently supports only BTC/USD and ETH/USD. Some contracts offer expiration dates of over 12 months, which enables derivative traders to execute long-term strategies without ongoing fees.
Unlike perpetuals, delivery futures attract no funding rates. However, because Crypto.com only recently launched its delivery futures service, trading volumes are low. This drawback results in weak liquidity on certain markets, particularly those with extended maturity dates.
Regarding leverage, Bitcoin and Ethereum perpetuals offer up to 50x and 40x, respectively, while meme coins like DOGE reduce limits to 20x. Delivery futures markets cap leverage multipliers capped to 20x for all contract durations.
Crypto.com Features & Tools
In addition to its core trading markets, Crypto.com offers a comprehensive range of supplementary platform features. Please note that some products are only available in select regions due to the exchange’s strict licensing framework.
Crypto Cards
Crypto.com offers both credit and prepaid cards with various crypto-centric perks.
Visa Signature Credit Card
U.S. clients access fully-fledged credit cards. The Visa Signature card offers lines of credit, so users complete a traditional lender application. Approval, credit limits, and interest rates depend on creditworthiness, just like any other credit product.
Cardholders earn up to 6% cashback on all purchases, although specific rates vary by card type. While the basic card offers just 1.5% cashback, no fees and minimum CRO holdings apply. The Pro plan incurs a monthly fee of $29.99 or an annual fee of $299.90, and it increases the cashback rate to 4.5%. To secure the 6% rate, users must stake $500,000 worth of CRO for a minimum of 12 months.
Note that the exchange currently offers cashback rewards in CRO only.
The credit card offers a welcome bonus of between $100 and $2,500, depending on the tier. This bonus offer requires a minimum spend of between $1,500 and $20,000 in the first 90 days. Additional card perks include 100% rebates on Spotify and Netflix subscriptions, sporting event invites, and lifetime rewards.
No annual fees apply, yet cash advances incur a 5% or $10 fee, whichever is greater. Members also pay a 3% fee on non-USD transactions.
Prepaid Credit Card
Prepaid cards appeal to Crypto.com users who want to spend cryptocurrencies in the real world. It links to the user’s exchange account, so the platform converts digital assets to local currency in real-time. Similar to the Crypto.com credit card, the prepaid card has various tiers, which determine key features.
Users get up to $1,000 in monthly fee-free ATM withdrawals, and CRO cashback of up to 8% on everyday purchases. Crypto.com boosts the cashback rate up to 15% on travel-related spending.
The lower card tiers cap monthly rewards to $25 or $75, while higher tiers get unlimited payouts. Some tiers offer free airport lounge access, streaming service rebates, and private account managers.
Yield Products
Crypto.com users earn passive yields on their cryptocurrencies.
Earn
The “earn” product resembles crypto savings accounts, where users deposit assets to generate variable APYs. Interest rates depend on whether users hold CRO, as well as the preferred crypto and lock-up term. Duration options include flexible (instant withdrawals), one month, and three months.
One example is USDT, which offers 4.2% APY on a three-month term. The platform reduces the APY to just 1% on flexible withdrawals. Our Crypto.com review found that interest rates are considerably less competitive compared with other yield platforms. Nexo, for instance, offers 12% APYs on flexible USDT accounts without minimum staking requirements.
Staking
Investors can also earn interest via on-chain staking protocols. The provider supports the best staking coins, including ETH, SOL, Polkadot (DOT), Polygon (POL), and Cardano (ADA). Each blockchain sets APY rates, and Crypto.com takes a cut from the generated rewards. It charges 15% on ETH, 35% on NEAR Protocol (NEAR) and Injective (INJ), and 20% for all other staking cryptocurrencies.
Supercharger
Supercharger reflects a liquidity mining feature, where users deposit cryptocurrencies into select pools. The Crypto.com app runs frequent events with various risks and rewards, and payout assets range from large-cap coins to new crypto tokens.
The APY varies by the total contribution, which the pool distributes proportionally.
USD Balances
U.S. clients who deposit USD earn interest of up to 5% on idle balances. No account minimums or lock-up terms apply, yet APYs depend on the Crypto.com tier.
The provider keeps client-owned cash in segregated, FDIC-insured bank accounts, which protects depositors up to $250,000.
Thematic Baskets
Crypto.com helps investors diversify their crypto portfolios passively. It offers various thematic baskets, each of which tracks cryptocurrencies from specific Web3 markets. The Meme basket includes the best meme coins to buy, such as DOGE, SHIB, Pepe (PEPE), Bonk (BONK), and dogwifhat (WIF).
The DeFi portfolio is also popular, comprising established DeFi tokens such as Aave (AAVE) and Uniswap (UNI). Other investing categories include metaverse, social, scaling, and the top 10 assets by market capitalization.
Similar to managed funds, Crypto.com uses a risk-adjusted weighted methodology. It also rebalances portfolios automatically to reflect market conditions.
On-Chain Wallet
To expand its crypto ecosystem, Crypto.com offers a non-custodial wallet that connects with dozens of Layer 1 and 2 networks. It stores over 1,000 cryptocurrencies, and users can add custom tokens on any supported blockchain standard. The wallet is available as a free mobile app for iOS and Android, as well as a browser extension for Chrome.
Users receive encrypted private keys and seed phrases, ensuring they retain full control over their crypto assets. This framework ensures the wallet operates independently from the main Crypto.com exchange. Key features include an in-wallet swap tool, fiat-on services, DeFi yields, and integration with decentralized applications (dApps).
Prediction Markets
Crypto.com competes with popular prediction marketplaces like Polymarket and Kalshi. Unlike these competitors, the CFTC regulates the prediction service, and bettors use derivative products rather than exchange liquidity.
Markets include major sporting events, such as the NFL and NBA, as well as real-world outcomes tied to politics, economics, finance, and culture.
Cronos Ecosystem
Cronos is both a Layer 1 blockchain and a digital asset, powering several Crypto.com use cases. The EVM-compatible blockchain supports up to 60,000 transactions per second with network fees of under $0.01. While these performance metrics surpass those of many existing blockchains, on-chain data indicates limited ecosystem activity.
Despite its modest total value locked (TVL), Cronos has significant long-term potential, particularly in the institutional sector. It provides on-chain ownership in a regulated environment, including real-world asset (RWA) tokenization across funds, commodities, insurance, and real estate.
CRO holders enjoy various exchange benefits (discussed shortly), as well as access to proprietary dApps, governance rights, and staking rewards.
NFT Marketplace
Crypto.com users get exposure to popular NFT collections from Ethereum, Solana, Polygon, and Cronos. NFT categories include digital artwork, such as Loaded Lions and Pudgy Penguins, as well as music, sports, gaming, and celebrity content.
The user-friendly dashboard helps users find their preferred NFT. Search metrics include chain, price, and listing type. The platform also displays the top-performing NFTs by volume and floor prices.
Buyers can purchase NFTs using their Crypto.com balance or traditional payment methods. The marketplace also lets users mint custom NFTs and sell them to other platform users.
CRO Token
Crypto.com launched its native CRO coin in late 2018. It remains a top-30 digital asset by market capitalization, and at its peak, exceeded a $20 billion valuation. CRO underperformed other exchange-backed cryptocurrencies, such as BNB, since its inception; yet, it offers notable utility within the Crypto.com ecosystem.
Here are the main use cases for exchange users:
- Boosted APYs: The Crypto.com Earn feature rewards CRO holders with higher APYs. BTC savings accounts offer a 1.2% APY without CRO, yet holders increase those rates up to 4%.
- Greater Card Perks: The exchange’s credit and prepaid cards offer the best perks to the CRO community. Without CRO, the Visa Signature® offers cashback rewards of just 1.5%. Cashback increases to 3.5% or 4.5% when users hold $500 or $5,000 worth of coins.
- Lower Exchange Fees: Entry-level traders pay 0.25% spot trading commissions when they place limit orders. CRO reduces those commissions to 0%, regardless of monthly trading volumes. The same 0% commission structure applies to derivative products.
On the Cronos blockchain, users require CRO to pay transaction fees, thereby creating a demand-driven economy. The network must increase transaction activity to drive adoption, as on-chain data shows just 3,200 unique active wallets (UAW). In contrast, Solana and Base have over 809,000 and 239,000.
To explore recent CRO coin news and assess the asset’s growth potential, read our Crypto.com price prediction.
Is Crypto.com Safe & Legit?
First-time customers often ask the question: How legit is Crypto.com?
In our opinion, Crypto.com is one of the safest exchanges for buying and selling cryptocurrencies online. It remains legally compliant in all operating countries and holds a vast range of regulatory licenses.
Crypto.com is licensed in the following jurisdictions:
- Abu Dhabi
- Australia
- Bahrain
- Brazil
- Canada
- Cayman Islands
- Dubai
- European Economic Area
- Hong Kong
- Mauritius
- Singapore
- South Korea
- United Kingdom
- United States
The exchange has implemented institutional-grade security controls to safeguard customer funds, encompassing both cryptocurrencies and fiat currencies.
It stores the majority of customer digital assets in cold storage wallets. These wallets are offline at all times, which mitigates cybersecurity threats. Hot wallets hold a small percentage of assets to fund client withdrawals.
Crypto.com publishes audited proof-of-reserves, confirming that they cover at least 100% of client cryptocurrencies. The feature allows account holders to verify their personal balances using the Merkle Tree system.
Exchange users also access account security tools. Multi-factor authentication methods include Passkeys, biometrics, and authenticator codes. To prevent unauthorized withdrawals, users can whitelist their wallet addresses.
If you hold USD in the exchange account, Crypto.com stores those funds with FDIC-member institutions or the Community Federal Savings Bank. To comply with U.S. regulations, it separates client cash from operating capital.
However, like most top Bitcoin exchanges, Crypto.com has experienced at least one hacking incident. According to Bloomberg, hackers bypassed the exchange’s two-factor authentication systems, stealing $34 million from 483 customer accounts. Crypto.com reimbursed all impacted users.
The 2022 hack should remind investors to avoid keeping large crypto balances in centralized exchange accounts. Experts recommend withdrawing cryptocurrencies to non-custodial wallets, which eliminates counterparty risks and ensures full asset control.
Crypto.com Fees
Our Crypto.com review outlines trading and non-trading fees in the following sections.
Spot Trading Fees
Crypto.com charges trading commissions per side, so users pay fees to enter and exit the market. The fee structure covers several variables, including whether traders place market (takers) or limit (makers) orders, as well as their 30-day trading volume.
Casual traders with 30-day volumes of under $10,000 pay 0.25% (makers) or 0.5% (takers). These commissions drop to 0.2% and 0.5% when users meet the $10,000 monthly requirement. The highest tier, which requires a monthly volume of $500,000, charges a maker/taker fee of 0.08% and 0.18%.
Note that makers who hold CRO get 0% commissions on all tiers. Takers get a flat 12% discount on the prevailing rate.
Crypto.com fees are less competitive than some exchange rivals. Binance and Bybit charge takers a 0.1% commission, with no minimum trading requirements. At 0.5%, Crypto.com is five times more expensive. Yet, some traders are willing to pay higher fees to access Crypto.com’s regulatory and security protections.
Margin Trading Fees
Margin accounts are subject to the same commission structure as the spot trading platform. Interest is the key difference, as margin traders borrow capital from the exchange.
Crypto.com charges interest based on the traded asset and the amount of CRO held. Trading BTC or ETH on margin incurs an annual cost of 21.90%, equivalent to a daily fee of 0.06%. Our research confirms that these interest rates are competitive compared with the industry average.
Margin traders reduce interest fees incrementally as they increase their CRO position. Those who hold over 50 million CRO pay just 2.92% annually or 0.0008% daily.
The exchange applies higher rates on other crypto markets, which start at 29.2% annually.
Derivative Trading Fees
Although spot trading fees exceed the industry benchmark, Crypto.com offers competitive commissions on both perpetual and delivery futures.
Makers and takers pay 0.4% and 0.2% per side, which they reduce to 0.018% and 0.038% when 30-day volumes surpass $500,000. The lowest commission is 0.011% and 0.03%, and this requires a monthly volume of over $5 million.
As with the spot exchange, CRO holders get 0% commissions on limit orders and a 12% discount on market orders.
Perpetual futures trades also incur funding rates every eight hours. Per cycle, the platform charges either long or short traders depending on the imbalance between spot and derivative prices. If long traders incur funding, they pay short traders (and vice versa).
| Makers | Takers | |
| Spot Trading (max) | 0.25% | 0.50% |
| Spot Trading (min) | 0.08% | 0.18% |
| CRO spot discount | No commissions | Fee reduced by 12% |
| Derivative Trading (max) | 0.20% | 0.4% |
| Derivative Trading (min) | 0.011% | 0.03% |
| CRO derivative discount | No commissions | Fee reduced by 12% |
Deposit and Withdrawal Fees
Payment fees vary depending on the method and asset type.
Account holders deposit cryptocurrencies from a private wallet without fees. To withdraw crypto, users pay a flat fee depending on the coin or token. Bitcoin and Ethereum withdrawals cost 0.0004 BTC and 0.005 ETH, respectively.
U.S. clients can deposit USD via ACH, domestic wire, or Apple/Google Pay, all at no additional fee. Debit/credit cards typically incur a 2.99% fee, although Crypto.com often offers time-limited discounts for new customers. Non-US clients are exempt from deposit fees on most banking networks, including SEPA (EUR) and Faster Payments (GBP).
Crypto.com offers free bank withdrawals in most cases; however, SWIFT transfers incur a $45 per-transaction fee.
Does Crypto.com Require KYC?
As a compliant and heavily regulated exchange, Crypto.com employs strict Know Your Customer (KYC) verification for all account holders. New customers must provide personal information, government-issued ID, and a selfie. Until Crypto.com approves the KYC documents, users will be unable to deposit or trade.
If you want to avoid ID verification, our comparison guide reveals the best no-KYC crypto exchanges for 2026.
Crypto.com App User Experience
We tested the Crypto.com app on iOS and Android devices to evaluate the trading experience. Overall, our Crypto.com app review found that it offers a seamless investing journey, particularly for beginners. Once customers complete KYC verification, they can instantly purchase over 400 cryptocurrencies with convenient payment methods. The process simply requires the crypto, amount, and payment details, and the app transfers the assets to the user’s spot wallet.
Many other exchange features, such as thematic baskets, recurring orders, and earn, are available exclusively on the mobile platform. The app displays simple icons and menu bars that enable users to easily find their preferred product or service. While the app’s user-friendly interface suits inexperienced investors, it also offers optimized price charts with trading tools and indicators for advanced traders. These features allow active traders to buy, sell, and analyze cryptocurrencies on the move.
Security practices include fingerprint or facial biometrics, as well as two-factor authentication codes. The app also functions as a centralized wallet, so Crypto.com holds responsibility for custodianship and safety. As confirmed by other Crypto.com reviews, investors seeking non-custodial storage use the exchange’s DeFi wallet, which operates as a separate app.
How to Get Started with Crypto.com
The following guide explains how to open a Crypto.com account, complete KYC verification, deposit funds, and trade cryptocurrencies.
Step 1: Register With Crypto.com
Visit the Crypto.com website to open an account. You can also download the Crypto.com app for iOS or Android, and complete the process on a mobile device.
Enter and confirm an email address, then choose a six-digit security code. Since the code provides access to the exchange account, avoid basic or guessable combinations.
Step 2: Complete KYC Verification
Crypto.com implements strict KYC requirements, per FINRA customer due diligence rules. Once you fulfil those requirements, you get full access to the exchange’s product suite.
Enter basic personal information, including your name, nationality, and date of birth. Then upload a copy of your passport, driver’s license, or national/state ID.
The exchange also requires a live video selfie, where you hold the document next to your face.
Self-help documents confirm that KYC verification requires anywhere from a few hours to two days. They advise customers to contact support if verification remains pending after three days.
Step 3: Deposit Funds
Crypto.com offers several ways to fund an exchange account. Local bank transfers remain the most cost-effective option, as the platform supports fee-free deposits via ACH, domestic wire, SEPA, Faster Payments, and other global networks.
Instant payment options include Google Pay and Apple Pay, as well as debit and credit cards, and fees vary by currency.
Step 4: Trade Cryptocurrencies
App users can buy cryptocurrencies instantly from their account balance; however, commissions and spreads are higher than those on the main spot exchange. Therefore, we recommend placing a market or limit order to secure the most competitive prices.
On the spot trading platform, search for the digital asset you want to trade and select the preferred market. Our example shows the SOL/USD pair.
The order form is located to the right of the pricing chart. Select a market or limit order, and enter the total position size. If you choose a limit order, also state the required entry price.
Finally, place the order, and once executed, Crypto.com adds the cryptocurrencies to your spot account.
Customer Support
Crypto.com provides 24/7 customer support through a live chat feature, accessible on both the desktop website and mobile app. Users initially connect with an automated service, where they select the inquiry type through on-screen buttons.
After a few selections, users connect with a live agent. Crypto.com user reviews indicate that support representatives typically join the chat session promptly. However, expect longer wait times during busy periods.
You can also email customer support at: [email protected]
Only customers with a credit or prepaid card can access the telephone support service. Local toll numbers are available in some countries, including the U.S., Canada, and the UK.
Important: Use official support channels to avoid scams. Fraudsters post fake emails and telephone numbers online to trick Crypto.com customers. Real support agents never ask for sensitive information such as account login details.
The Verdict
So, how good is Crypto.com?
Crypto.com is a secure and regulated exchange with extensive licensing and strong security measures. It lists hundreds of digital assets, including spot trading, margin accounts, and crypto derivatives. The platform appeals to both beginners and seasoned traders, and offers convenient payment methods, including credit or debit cards, e-wallets, and local bank transfers.
In addition to trading, Crypto.com offers comprehensive Web3 products, including credit cards, savings accounts, and a non-custodial DeFi wallet. While the strict KYC process may be frustrating for some users, it ensures a secure and compliant trading environment for everyone.
FAQs
Is Crypto.com safe and legit?
Yes, Crypto.com is a safe Tier 1 exchange with licenses in the U.S, Europe, Asia, and other jurisdictions. Core security features include cold storage, proof of reserves, strict KYC, and two-factor authentication.
Is Crypto.com shutting down?
No, Crypto.com is not shutting down. Recently passing 150 million customers, the popular exchange continues to grow its user base.
What are the downsides of Crypto.com?
Crypto.com falls short in several areas, including a lengthy KYC process, above-average spot trading commissions, and high SWIFT withdrawal minimums. The exchange also sets regional restrictions on some trading products.
Does Crypto.com pay out?
Yes, as a regulated exchange, Crypto.com always pays out. It typically approves crypto withdrawal requests in minutes.
What is Cronos crypto?
Cronos (CRO) is Crypto.com’s native exchange token, and platform benefits include lower trading fees, higher DeFi yields, and reduced margin interest rates. Cronos is also a Layer 1 blockchain with superior transaction performance.
References:
- Crypto.com terms and conditions (Crypto.com)
- Crypto.com Says User Accounts Breached Earlier Held $34 Million (Bloomberg)
- Understanding Deposit Insurance (Federal Deposit Insurance Corporation)
- Crypto.com Exchange Data (CoinGecko)
- Fees for receiving money by SWIFT (WISE)
- Information on Complying with the Customer Due Diligence (CDD) Final Rule (Financial Crimes Enforcement Network)
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