CoinSwitch is India’s largest crypto app, trusted by over 20 million users. The platform was founded in 2017 and is backed by leading global investors. It offers a wide range of cryptocurrencies and many features, including futures and spot trading, API trading, SIP, and SmartInvest.

As you will learn from this CoinSwitch review, security is a priority, with the company using robust security measures. Creating an account on the platform is simple, and users can get up to ₹15,000 sign-up rewards. They can also earn income by referring friends. To find out more about all this, keep reading.

Our CoinSwitch Review: Key Takeaways

  • CoinSwitch is a Bengaluru-based exchange and India’s largest crypto app, with more than 20M users and over 500 employees;
  • The platform offers over 250 digital assets and advanced features like APU trading, SIP, and SmartInvest;
  • The CoinSwitch fees for spot trading range from 0.04% to 0.4% for makers and takers; the more you trade, the lower the fees;
  • CoinSwitch offers two customer support options: 24/7 email support and chat support, available from 6 AM to 2 AM.
  • The company complies with KYC and Prevention of Money Laundering Act regulations;
  • While a reputable exchange, Robinhood does not make our list of the Top Crypto Exchanges in 2026. Be sure to check out our Top Exchanges Article for best-in-class crypto exchanges.
Top Crypto Exchanges

 CoinSwitch Overview

CoinSwitch review- coinswitch logo

For our CoinSwitch review, we are going to start with the company details. CoinSwitch is a Bengaluru-based exchange and India’s largest crypto app, with more than 20M users and over 500 employees. The platform was founded in 2017 and is backed by some leading investors globally, including Tiger Global, a16z, and Sequoia Capital India.

It allows simple trading of cryptocurrencies like Ethereum, Bitcoin, and Litecoin while comparing real-time prices from several exchanges. In Q3 2023, it recorded a growth of 200% in trading volume. Its current trading volume is over ₹5 trillion.

The company’s culture cornerstone is an employee-first approach and customer focus. Its aim is to democratize investments for everyone by making them safe, simple, and accessible. The company is registered with FIU-IND, the Financial Intelligence Unit – India, and complies with India’s anti-money laundering laws.


CoinSwitch Products and Services

The platform offers a wide range of products and services which we will explain each of them in detail. 

Crypto Futures Trading

CoinSwitch PRO only provides perpetual futures contracts using USDT, so you should make sure you own enough USDT before proceeding. This futures trading platform enables up to 50x leverage and over 480 contracts, including XRP to USDT, BTC to USDT, and DOGE to USDT. CoinSwitch offers different order types, such as market, limit, and stop-loss orders. 

API Trading

With CoinSwitch PRO API, users can begin without trading fees for 30 days. The service has your taxes covered, so your only focus can be on trading. With this feature, you will also get expert strategies, meaning you can sharpen your trades with professional insights.

The API allows you to connect with your exchange for futures trading purposes, allowing you to make trades from your PRO account and providing you access to real-time market data.

Crypto Deposit

This feature allows you to deposit over 100 cryptocurrencies from your self-custody wallet or an exchange wallet. Deposits comply with Know Your Customer (KYC) and Prevention of Money Laundering Act regulations, ensuring a secure and transparent process. 

The platform also follows Proof of Reserves, providing 100% transparency regarding deposited funds. However, CoinSwitch doesn’t support crypto withdrawals at this time. 

HNIs and Institutional Investors

HNIs and institutional investors choose CoinSwitch because of its team’s experience, secure custody, and the fact that experts handle tax filing for free. This exchange offers 24/7 support and personalized assistance for institutional investors.

Systematic Investment Plan

You can invest a fixed amount each month and beat market volatility with rupee cost averaging. Let’s put this into numbers: if you purchased ₹5,000 of Bitcoin a month for the last three years, your investment of  ₹1,80,000 would now be worth ₹5,94,000.

You can enable a SIP by visiting the Buy page, choosing the Monthly SIP option, picking your preferred amount, selecting your installment repeat date, and confirming your order. The minimum amount is ₹100, and the maximum is ₹2,50,000.

SmartInvest

This is an investment product that uses Algo trading. Investors deposit an amount of money that matches their risk profile. The professional trader you choose will do all the trading while investors generate passive income. 

All in all, SmartInvest uses the cryptocurrency market’s volatility to its advantage and helps provide returns to crypto investors who lack time or knowledge.

CoinSwitch Cares

CoinSwitch Cares is a ₹6,000,000,000 program created to help users affected by the 2024 WazirX cyberattack. Its goal is to help users recover their losses by combining revenue distribution and financial support. To participate, users have to provide proof of their losses with a WazirX loss statement. 

The rewards include a sign-up bonus of a maximum of 10% of users’ deposited funds, referral bonuses for including other impacted WazirX users to the platform, which are up to 5% of their deposited funds, and a share of revenues generated from this program for 24 months.

Supported Digital Assets and Payment Methods

This CoinSwitch review finds that the exchange supports more than 250 coins, including Ethereum, Bitcoin, Litecoin, Ripple, and other major altcoins. Let’s take a look at the current top gainers, top losers, and trending ones:

Trending Gainers Losers
AGIX SAFE BANANA
USDT ORCA MEW
BTC BERA BCUT
ETH AIXBT COTI
USDC CRV API3

Payment Methods

At the moment, CoinSwitch supports RTGS, IMPS, and NEFT payments. Credit and debit card transactions aren’t supported on the platform.

Fees and Commissions

Our CoinSwitch review cannot be complete without explaining the fees. That said, the PRO version has a taker fee of 0.65% and a maker fee of 0.024% for trading ETH and BTC futures contracts. The more you trade, the lower the fees. Let’s take a look at the fees for spot trading:

Rolling 30-Day Trade Volume Maker Taker
0 – 500,000 0.4 0.4
500,000 – 2,000,000 0.26 0.26
2,000,000 – 5,000,000 0.24 0.24
5,000,000 – 50,000,000 0.2 0.2
50,000,000 – 200,000,000 0.14 0.14
200,000,000 – 500,000,000 0.12 0.12
500,000,000 – 1,000,000,000 0.08 0.08
1,000,000,000 – 3,000,000,000 0.06 0.06
3,000,000,000 – 50,000,000,000 0.04 0.04

CoinSwitch doesn’t charge fees for INR withdrawals. CoinSwitch PRO provides deposits with no fees. However, a transaction fee is paid when a specific amount of crypto is transferred from one wallet to another. The fee is flexible and depends on the blockchain’s traffic.

Security

The platform matches global security and safety standards. It is registered with the Financial Intelligence Unit – India and complies with anti-money laundering laws. The platform’s ISO certification shows its commitment to global information security best practices. Its custodians are SOC 2 Type II certified, undergo regular cybersecurity testing, and are insured. Other security measures include:

  • 2FA
  • User-specific PIN
  • TLS (Transport Layer Security)
  • SSL (Secure Sockets Layer) 
  • Multi-party computation (MPC) 

Availability

Now, let’s find out where and how you can access CoinSwitch. 

CountriesDevices

We know that CoinSwitch is an Indian exchange, so it’s accessible in that region. However, specific details about supported countries are not readily available on the official CoinSwitch website.

There is a web and a mobile CoinSwitch app. The latter is available for Android and iOS users, with ratings of 4.5 on both Google Play and App Store. The fully-featured mobile app provides real-time price tracking, an intuitive trading experience, and seamless INR deposits and withdrawals. 

Its user-friendly interface makes it ideal for beginners. The app also provides security features like 2FA for enhanced protection.

Customer Support

CoinSwitch offers two customer support options: 24/7 email support and chat support, available from 6 AM to 2 AM. Even though there’s no on-call support, by messaging the team through email or chat, you can request a callback, and the support agents will arrange it at a time that’s convenient for you.

Comparison: CoinSwitch vs. Competitors

While CoinSwitch, Kraken, and Binance all offer strong features and security, CoinSwitch doesn’t quite measure up to its established rivals in all areas.

CoinSwitch’s main weaknesses are less transparency regarding supported countries and a smaller selection of supported digital assets. Its key advantage is the fee structure: it offers zero fees for INR withdrawals and deposits.

For customer support, CoinSwitch is better than Binance, but it still falls short of Kraken, which provides the best service among the three.

Feature CoinSwitch Binance Kraken
Availability No data 180+ countries 190+ countries
Number of Supported Assets 250+ 350+ 340
Key Features Exchange trading; Futures and derivatives; 

API trading; 

SIP;

Smart Invest

Exchange trading; Futures and derivatives; 

Financing options; Wallet services;

Global availability; Advanced trading tools; 

Low trading fees;

Wide crypto selection

Fees 0.04%–0.4% maker/taker; 

No fees for INR withdrawals and deposits

0.1% maker/taker (discounted with BNB) Maker fee: 0%–0.25%, taker fee: 0.10–0.40% (Kraken Pro); 

Deposit and withdrawal transaction fees are based on the currency and method used

Higher fees for Instant Buy/Sell transactions; 

Security Registered with the Financial Intelligence Unit – India; 

Complies with anti-money laundering laws; 

ISO certification; 

Custodians SOC 2 Type II certified; 

2FA;

User-specific PIN;

TLS (Transport Layer Security);

SSL (Secure Sockets Layer); 

Multi-party computation (MPC) 

Offline, cold storage; Multisignature and threshold signature schemes (TSS); 

Secure Asset Fund for Users (SAFU); Advanced access control; 

Real-time monitoring

FIDO2-compliant 2FAs with Passkeys; 

Global settings time lock for extreme security; 

Email confirmations for new withdrawal addresses; 

SSL encryption, 

No phone/SMS account recovery;

Configurable account timeout;

PGP signed and encrypted email;

Customizable, granular API key permissions

Customer Support 24/7 email support and chat support are available from 6 AM to 2 AM 24/7 live chat 24/7 customer support via live chat, email, and phone

If you want to learn more about Binance and Kraken, check out our Binance review and Kraken review.


How to Create an Account 

In this part of our Coinswitch exchange review, we’ll provide the steps necessary to register on CoinSwitch:

  1. Visit the App Store (for iOS) or Google Play Store (for Android) and find and download CoinSwitch.
  2. Open the app and add your mobile number. 
  3. Verify the number with the OTP confirmation sent to you.
  4. Pick a preferred login option: fingerprint login or PIN login.
  5. If you choose the former, tap “Allow” to enable fingerprint access and add your fingerprint.
  6. If you prefer not to use fingerprint login, tap “Skip” and create a secure 4-digit PIN for logins.

All registered CoinSwitch PRO users are eligible for a referral program offered by the platform. The program allows users to refer and earn 20% commission. The top referrer has earned ₹3,00,000.00 so far. To get started, you need to share your unique referral link with friends, get them to join PRO with your link, and earn on every trade they make. There is no limit on the number of people you can refer to the program. 

CoinSwitch lets users deposit their funds and get up to ₹15,000 sign-up rewards. CoinSwitch coupons are also available


Regulation and Compliance

As mentioned, the company complies with KYC and Prevention of Money Laundering Act regulations as part of its commitment to preventing illegal activities such as money laundering and fraud. This policy requires users to verify their identity before accessing the platform. 

CoinSwitch reserves the right to modify its KYC/AML policy to comply with any updates or changes in regulatory requirements. By using the platform, users agree to continuously monitor their activities, ensuring CoinSwitch remains compliant with both local and international laws.


User Experience and Reviews

There are mixed CoinSwitch reviews, with some praising the trading experience and the helpful customer support and others criticizing the withdrawal and deposit process and the lack of responsiveness from customer care.

CoinSwitch review on TrustPilot


CoinSwitch Pros and Cons

Pros:

  • Registered with FIU-IND and complying with India’s anti-money laundering laws
  • Advanced trading features
  • No fees for INR withdrawals and deposits
  • Email and chat support
  • User-friendly mobile app

Cons:

  • A 1.5 Trustpilot rating
  • Credit/debit card transactions not supported
  • No specific details about supported countries 

Conclusion

Since this crypto exchange offers a wide range of cryptocurrencies and many advanced features, like APU trading, SIP, and SmartInvest, it is an excellent choice for investors. Our CoinSwitch review has confirmed that the platform provides competitive fees as well as several bonuses and rewards. You can access it from the web or a mobile app, and for any potential issues or requests, you can reach its support team through email or live chat. 

You can rest assured that your assets are safe, given that CoinSwitch has many security measures, including 2FA, user-specific PIN, and TLS, and complies with KYC and Prevention of Money Laundering Act regulations. As for the user experience, while there are several positive reviews, many negative ones have contributed to the platform having a 1.5 rating on Trustpilot.

FAQs

Is CoinSwitch a trusted app?

Expand

Yes, it is. Over 20 million users trust this platform.

Is CoinSwitch safe to use?

Expand

CoinSwitch is safe to use, given that it is registered with FIU-IND and complies with India’s anti-money laundering laws. Moreover, it uses numerous security measures to protect users’ assets.

Why am I not able to withdraw money from CoinSwitch?

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If such problems arise, make sure you create a ticket with your deposit transaction details as an attachment.

Which is better, Binance or CoinSwitch?

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As we have seen from our comparison table, Binance outperforms CoinSwitch in many segments. However, CoinSwitch has the lead in customer service, offering both email and chat support.

Who is the owner of CoinSwitch?

Expand

Coinswitch was founded by Govind Soni, Ashish Singhal, and Vimal Sagar.

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Alexander Reed
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Having delved into futures trading in the past, my intrigue in financial, economic, and political affairs eventually led me to a striking realization: the current debt-based fiat system is fundamentally flawed. This revelation prompted me to explore alternative avenues, including... Read More

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