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Bitcoin Faucet Frequently Asked Questions

When will I get paid? Is it automatic?
Payouts are done automatically on Sundays to addresses with over 13K Satoshis. The exact payout time varies but is usually around 11am GMT.

You can now set a higher threshold than 10,000 on the “check balance” page. The minimal threshold is 13K.

Why haven't I received payment?

There could be several reasons for this:

  1.  You did not go over the 10,000 Satoshis threshold or the manual threshold you have set (threshold can be checked under “check balance“).
  2. You went over the payment threshold after we sent finalized payments (usually around 7am GMT).
  3. You’re using more than one Bitcoin address on the site and  the address you want to get paid to is currently not linked to your account. We only pay to addresses that are linked to your user account. Meaning, you can’t get paid to more than one address.
  4. Your address was banned due to violation of one of the rules (can be checked with admin)
  5. You entered an invalid Bitcoin address that we can not send payment to (try pasting your address into and see if you receive an error).
I see the payment has been sent but it's not showing up in my wallet
Bitcoin payments require a certain amount of confirmations in order to show up in your wallet. Most wallets wait at least 3 confirmations before showing up the coins. Each Confirmation usually take 10 minutes on average (but can take more or less). If you want a deeper explanation on the subject read this post.

I changed my address and the balance wasn't transferred
Balances aren’t transferred between addresses. So if you change your address to a new address you will start with a zero balance on the new address. The balance of the old address isn’t gone, however you can only get paid to one Bitcoin address on payout day. This means that you will only be paid the balance of the address that is currently linked to your profile
How do I know how much I claimed in the last 24 hours?
You can check the number of claims you’ve made through your profile section on the top right of the site.
Why can't I access the faucet?
99Bitcoins’ faucet works on  a membership structure. This means you need to register to the site in order to use it. Registration is free and takes only 10 seconds, use this link to register. Once you are registered, use this link to sign in.
I did not receive the sign up confirmation email
Please check your spam folder and allow at least 10 minutes for the email to arrive. If you still can’t find it feel free to either sign up again, sign up under a different email or contact us with your email address and we will look into this.
I forgot my password
You can use the “reset password” on the login screen on order to reset your password.
How do I change my address?
You can use the “Edit my profile” button located on the top right (visible once you hover over your username).
My wallet keeps changing my address, should I use the new address or the old one?
Bitcoin wallets will sometimes change your address as an anonymity feature. However in order to reserve your balance at Milli you have to keep using the same address. You can still use your old wallet’s address and the coins should reach your wallet, so make sure not to change addresses each time you get a new address from your Bitcoin wallet.
What are Seniority Bonuses?

Our faucet rewards its loyal users by giving them bonuses on their payouts. The longer you are an active user, the higher bonuses you’ll get. An active user is considered a user that claimed Bitcoin directly (not as a referral) at least once in a 30 day period. If a user doesn’t claim directly at least once in a 30 day period his seniority stats are reset. You can check your seniority stats at any given moment through your profile page on the top right of the nav bar.

Up to 30 days of using the faucet – no bonus

Between 31 days and 60 days of using the faucet – 5% bonus on all direct payouts

Between 61 days and 90 days of using the faucet – 7% bonus on all direct payouts

Between 91 days and 120 days of using the faucet – 9% bonus on all direct payouts

Between 121 days and 150 days of using the faucet – 12% bonus on all direct payouts

Between 151 days and 180 days of using the faucet – 15% bonus on all direct payouts

I'm getting a wrong captcha message all the time

Since a lot of people are trying to hack the website and spam it the faucet uses some very advanced protective measures. That’s why sometimes the site won’t work correctly if you’re using an automated software to collect Bitcoins, a bot or with old browsers. If you’re getting the “wrong captcha” message please make sure you are following all of the fuacet rules and also that you’re using a browser that isn’t older than these ones:

Desktop Browsers installed on Windows Vista or OS X 10.6 or later

Internet Explorer 7
Firefox 2
Opera 8 (with TLS 1.1 enabled)
Google Chrome v5.0.342.0
Safari 2.1

Mobile Browsers

Mobile Safari for iOS 4.0
Android 3.0 (Honeycomb) and later
Windows Phone 7

I'm getting the message client error 117b instead of the Captcha
This is in issue with SolveMedia, our captcha provider. Unfortunately there’s nothing we can do about it. Usually changing browsers or waiting some time before trying to claim again solves this issue.
I'm not seeing the Satoshis I claimed in my wallet's address
When you claim Satoshis they aren’t sent directly to your wallet. Instead they are accumulated on your account and once you reach the minimum threshold (currently 13,000 Satoshis) they will be sent to your wallet. You can check your address balance using this link.
Where is my referral link?
Unlike other faucets we do not offer a referral program.
How do I delete my account?
If you would like your account and history deleted please contact us via this page. You can also use the GDPR section to request the data we’ve collected about you sent to your email address.
How do I open my own faucet?
If you want to run your own faucet we’ve actually created a guide for it. Feel free to contact us if you have any questions about it. Click here to read the guide.
I can't read the captcha - can you please change it?
We can not change our Captcha provider. You can use the audio version of the Captcha if the text is unreadable. Another option is to try again at a later time, usually the Captcha has periods of giving out extremely hard texts to read.
I'm getting ERR_SSL_VERSION_OR_CIPHER_MISMATCH instead of the Captcha

Please make sure you are using a browser that is newer than the following versions:

Desktop Browsers installed on Windows Vista or OS X 10.6 or later

Internet Explorer 7
Firefox 2
Opera 8 (with TLS 1.1 enabled)
Google Chrome v5.0.342.0
Safari 2.1

Mobile Browsers

Mobile Safari for iOS 4.0
Android 3.0 (Honeycomb) and later
Windows Phone 7


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