In This Article
If you’ve been around the European crypto scene for a while, you might remember BitBay. After a full BitBay rebrand, the platform is now known as Zondacrypto, a regulated exchange based in Estonia with a growing list of features aimed at everyday users. In this Zondacrypto review, we’ll break down everything you need to know: how it works, what it offers, who it’s for, and whether it’s a good fit for your crypto goals.
Key Takeaways
- Rebranded from BitBay to Zondacrypto, with licenses in Estonia, Cyprus, and Switzerland
- Supports 50+ cryptocurrencies including BTC, ETH, and a range of altcoins
- Offers fiat pairs like BTC/EUR and ETH/PLN for easier access
- Flexible funding methods: SEPA, BLIK, card payments, and ZEN integration
- ZND token unlocks loyalty rewards, lower fees, and staking options
- Mobile app available on Android and iOS with security features like 2FA and Passkeys
- Not available in the US, UK, or restricted regions; Swiss users have a separate version
How & Where to Use Zondacrypto: Summary
In this review, we’ll walk you through how Zondacrypto works, what it offers, and who it’s best for. You’ll learn how to fund your account using methods like SEPA, cards, or BLIK, and how to trade crypto with fiat or other tokens. We’ll also cover Zondacrypto’s built-in security tools, loyalty program, and mobile features.
If you’re based in Europe and want a reliable exchange with fewer headaches, this guide shows you exactly how Zondacrypto fits into that picture, from your first deposit to your first reward.
What is BitPay? Company Overview
BitBay was originally owned by BitBay sp. Z.o.o, a Polish company founded in 2014, located in Katowice. However, due to regulatory issues, the company migrated to Malta and was operated by Pinewood Holdings Limited. BitBay was operated by BB Trade Estonia OÜ with licenses in Estonia. The company had around 200 employees and was headed by Sylwester Suszek at the time.
BitBay has rebranded and is now known as Zondacrypto. If you’ve been looking up BitBay reviews or heard the name recently, just know that it’s the same platform, but with a new name, new token, and a wider global footprint. Below, we’ll walk you through what the platform offers today, what’s changed, and what you should be aware of before signing up.
What Is Zondacrypto (Formerly BitBay)?
Zondacrypto is a cryptocurrency exchange based in Estonia. It used to be called BitBay, one of the largest exchanges in Central and Eastern Europe. The rebrand began in 2021, first as Zonda.


Some of the main features of Zondacrypto include:
Zondacrypto Services
Zondacrypto covers every key part of using crypto in one place. You can trade a range of coins, make quick swaps between currencies, stake supported assets, and move money in and out through several payment options.

Buy and Trade Crypto Easily
Zondacrypto gives you a simple way to buy, sell, and trade a range of cryptocurrencies. If you’re swapping Bitcoin for Ethereum or trading crypto for fiat like euros or Polish złoty, it’s all handled through a clean interface that works on both desktop and mobile. The fees depend on how much you trade; the more active you are, the lower your trading costs can go.
ZEN Integration for Faster Payments
By linking a ZEN.COM account to your Zondacrypto profile, you unlock instant transfers between the two platforms. ZEN gives you an IBAN in euros or multiple currencies, virtual and physical cards, and additional ways to fund your account, all without delays. This setup is especially helpful if you want to avoid waiting days for bank transfers or just prefer using Apple Pay or similar tools.
Accept Crypto as a Business
If you run a business, Zondacrypto Pay lets you accept crypto from your customers. You can choose to keep the crypto or have it automatically converted to euros or Polish złoty. The process is simple: customers see how much to pay, get a wallet address, and complete the transaction. You’ll only pay a small fee, lower if you accept crypto directly and slightly higher if you convert to fiat.
Zondacrypto Loyalty Program
Zondacrypto’s loyalty program is built around a simple idea: the more active you are, the more benefits you unlock. Every trade, every token you hold, and every bit of activity on the platform earns you points.
What’s the ZND Loyalty Program? It’s how we reward your ongoing activity on the ZND platform and within the zondacrypto ecosystem.
Earn loyalty points by trading, staking, using Earn, and holding ZND tokens, then level up through Loyalty Tiers to unlock exclusive perks!
From… pic.twitter.com/tKdTcXa8tm
— ZND (@ZND_co) June 30, 2025
Those points determine your tier, which comes with lower trading fees and cashback through Zondacrypto Pay.
How the Points System Works
You earn points by trading, locking (staking) ZND tokens, and holding ZND over time. Your trading volume is converted into euros, and that number is used to calculate your points. Instead of tracking lifetime points, Zondacrypto uses a rolling 90-day system. Points earned within the last 90 days count toward your tier, and older points drop off. This setup encourages steady activity rather than one-time spikes.
Tier Requirements
Your total points place you into one of six tiers. Each tier comes with its own set of perks:
Loyalty Tier
Points Required (90 Days)
Basic
0
Silver
10,000
Gold
30,000
Platinum
100,000
Diamond
300,000
Ambassador
1,500,000
As long as you keep earning points consistently, you can move up the ladder and maintain your status. If your activity slows down, older points will naturally expire after 90 days, so your tier adjusts accordingly.
Benefits Per Tier
The main perks are lower trading fees and cashback through Zondacrypto Pay. Here’s how the benefits stack up:
Loyalty Tier
Lower Trading Fee
Zondacrypto Pay Cashback
Silver
Taker 0.35% / Maker 0.25%
0.10%
Gold
Taker 0.25% / Maker 0.20%
0.25%
Platinum
Taker 0.20% / Maker 0.15%
0.50%
Diamond
Taker 0.15% / Maker 0.10%
0.75%
Ambassador
Taker 0.10% / Maker 0.05%
1.00%
You start to see the difference even at Silver, but once you hit Platinum and above, the trading discounts and cashback rates become genuinely attractive. Ambassador status is the top level, reserved for users who keep up serious activity, and it comes with the best fee reductions on the platform.
This program gives traders a clear incentive to stay active rather than treating the platform as a one-off exchange. The rolling point system keeps things fair and rewards consistency, while the tier perks give you tangible savings and cashback you’ll actually notice over time.
Tools for Developers and Power Users
If you’re a developer or someone who likes to automate your trades, Zondacrypto offers a public API. This allows you to connect apps, bots, or services directly to the exchange for trading, tracking prices, or building tools. The technical documentation is available on the site, and updates are rolled out regularly to improve performance.
A Separate Experience for Swiss Users
Users in Switzerland are directed to a different version of the platform, Zondacrypto Swiss, which focuses on direct crypto buying and selling using Swiss francs or euros. Instead of holding your funds on the exchange, everything is transferred directly to your personal wallet or bank account. It’s a streamlined setup for those who want quick one-off transactions.
Zondacrypto Pay – Accept Ecommerce Payments via Crypto
Zondacrypto Pay is a tool that lets businesses accept crypto payments online or in person. Whether you’re running an e‑commerce store or selling something in a physical shop, this service helps you get paid in crypto quickly and easily.

What It Actually Does
When someone buys something from your store, Zondacrypto Pay lets them pay using crypto. You can choose to keep that payment in crypto, or have it automatically turned into euros or Polish złoty. The system locks in the exchange rate for 15 minutes, which gives you some price protection during the payment.
You can then withdraw your money in whatever form works best for you, crypto or fiat. The whole thing runs 24/7, so you’re not stuck waiting for bank hours. Even weekend payments go through like normal.
It Works for Both Online and In-Store Payments
For online businesses, Zondacrypto Pay offers plug-and-play support for platforms like:
- WooCommerce
- Magento
- Prestashop
- OpenCart
This means you don’t have to build anything from scratch. If you do have a custom site, there’s also an API so your developer can hook it up directly.

Zondacrypto Academy
Zondacrypto Academy is like a built-in learning hub for anyone who wants to get a better handle on crypto. It walks you through everything from the basics to more advanced stuff like trading, charts, regulations, and security.

What You Can Learn
The Academy is broken into different categories or “tracks.” Each track focuses on a different topic, and you can pick lessons based on your level of experience. If you’re completely new to crypto, start with the beginner series. If you already know the basics, jump into trading or chart analysis.
Here’s a quick breakdown of the main areas:
You can take the lessons in any order, though beginners might want to follow one track before jumping around. Each lesson is short, written in plain language, and designed to help you understand the topic without feeling overwhelmed.
Lesson Examples
Here are a few real examples of what you’ll find in the Academy:
- This is why you can no longer ignore cryptocurrencies — A beginner-friendly read about why crypto is growing and becoming harder to avoid.
- Trading basics — A step-by-step guide for first-time traders.
- Charts and their analysis — A look at how to evaluate crypto projects beyond just the price.

Who It’s For
The Academy is designed for everyone. If you’re just hearing about crypto for the first time, it has beginner content that makes sense right away. If you’ve been trading for a while, there are more advanced lessons that help you sharpen your skills.
It also works as a resource for people using the Zondacrypto platform. Instead of going in blind, you can use the Academy to build confidence, avoid mistakes, and understand what you’re doing before you make a move.
If you’re using Zondacrypto to trade or explore crypto, the Academy is a great place to start learning. It’s free, easy to follow, and gives you the kind of knowledge that helps you avoid costly mistakes later on. Let me know if you want this styled with shortcodes or formatted for a webpage.
Why Businesses Use It
There are a few reasons this service appeals to businesses:
Zondacrypto Pay is designed to take the stress out of accepting crypto. It’s flexible, beginner-friendly, and built for real-world businesses. Whether you’re selling online or face-to-face, it gives you a fast and modern way to take payments without needing a technical background.
Zondacrypto Currencies and Payment Methods
Zondacrypto gives users access to a wide selection of cryptocurrencies and several convenient ways to fund their accounts or withdraw money. The platform lists over 70 coins, along with over 150 trading pairs.

Supported Fiat Currencies
Zondacrypto mainly supports two fiat currencies:
If you’re depositing or withdrawing euros, SEPA bank transfers are available. Just head to your wallet, choose EUR, and enter your IBAN. For withdrawals, you’ll also need your SWIFT code.
If you’re using PLN, especially in Poland, you can deposit and withdraw using:
BLIK is user-friendly and connects directly to your Polish bank app. The platform guides you through the on-screen steps, displays the fee before confirming, and explains how to enter a one-time reference number the first time you use it.
Card Payments and ZEN Integration
Zondacrypto supports card deposits and withdrawals, including Mastercard payouts. Once your card is verified, deposits usually show up in under ten minutes.
The platform also offers an integration with ZEN.COM that gives you more flexibility. If you link your ZEN account to Zondacrypto, you can move money instantly between both platforms in these currencies:
- EUR
- PLN
- USD
ZEN accounts also support Apple Pay, Google Pay, and both virtual and physical cards, making it easier to fund your crypto trading account directly from your mobile wallet or banking app.
Crypto Deposits and Withdrawals
Depositing and withdrawing crypto is simple. You generate a wallet address from within your Zondacrypto account, pick the correct network, and transfer your crypto as needed.
Just make sure:
One important note: Zondacrypto does not support BEP-20 (Binance Smart Chain) deposits. So for tokens like USDT or ETH, you’ll need to use the ERC-20 version instead, which runs on the Ethereum network.
Zondacrypto Fees
Zondacrypto offers a mix of free and paid options depending on the currency and method you use. For bank transfers in EUR and PLN, deposits are usually free, while withdrawals come with small percentage-based fees. If you’re using a credit card or services like ZEN or BLIK, you’ll pay around 1% to 2.99%, with some minimum charges applied.
Here’s the gist:
Bank transfers are your cheapest option. Credit cards and instant options cost more, but they’re faster and more convenient.
Zondacrypto Deposit and Withdrawal Limits
Zondacrypto sets limits depending on your method and currency. Most users will be fine with the default ranges, but high-volume traders should double-check limits.
Rough limits by method:
For small deposits or withdrawals, ZEN and bank transfers are your best bet. If you’re moving larger amounts (like over 100k EUR or PLN), SEPA or Elixir methods are better suited. BLIK and cards have lower daily caps or higher fees.
Zondacrypto Fiat Market Trading Fees Explained
Zondacrypto uses a volume-based fee structure for trading crypto against fiat currencies like EUR, PLN, USD, or GBP. The more you trade over a 30-day period, the lower your fees will be.
Fees are split into two types:
Here’s how the fees work depending on your trading volume over the past 30 days:
30-Day Trading Volume (EUR)
Maker Fee (%)
Taker Fee (%)
€0 – €100
0.01%
0.20%
€100 – €10,000
0.30%
0.45%
€10,000 – €25,000
0.28%
0.42%
€25,000 – €50,000
0.26%
0.39%
€50,000 – €100,000
0.24%
0.36%
€100,000 – €250,000
0.22%
0.33%
€250,000 – €500,000
0.20%
0.30%
€500,000 – €1,000,000
0.18%
0.27%
€1,000,000 – €2,500,000
0.14%
0.21%
€2,500,000 – €5,000,000
0.13%
0.20%
€5,000,000 – €10,000,000
0.12%
0.19%
€10,000,000 – €25,000,000
0.11%
0.18%
€25,000,000 – €50,000,000
0.10%
0.17%
€50,000,000 – €100,000,000
0.09%
0.16%
€100,000,000 – €250,000,000
0.05%
0.10%
€250,000,000 – €500,000,000
0.04%
0.09%
€500,000,000 – €1B
0.03%
0.08%
€1B and above
0.01%
0.04%
A Few Things to Keep in Mind
Zondacrypto Supported Countries
Zondacrypto uses a blocklist system to decide where it can operate. Instead of listing every country where the platform is available, it focuses on where service is not offered. If your country appears on one of these restricted lists, you won’t be able to register or use an account.
There are two main documents users should check:
Countries Currently Not Supported
The following locations are currently on the platform’s blocklist:
- United States
- US Virgin Islands
- United States Minor Outlying Islands
- Uganda
- Venezuela
- Vietnam
- Certain regions of Ukraine
- United Kingdom (listed separately in the Internal Policy document)
These lists may change, so it’s important to check them before signing up, and revisit them from time to time to make sure your country is still eligible.
What About Switzerland?
If you’re based in Switzerland, there’s a dedicated service called Zondacrypto Swiss. This version of the platform lets you buy or sell crypto using CHF or EUR and sends the funds straight to your wallet or bank account. Nothing is stored on the exchange, which makes it useful for one-time or simple transactions.
Zondacrypto Pros and Cons
Before diving into the platform, it’s worth weighing the upsides and potential drawbacks. Here’s a straightforward look at what Zondacrypto does well, and where it still has room to improve:
Pros
-
Licensed in Estonia and regulated in parts of the EU
-
Cold storage, 2FA, and account protection features
-
Supports both crypto-to-crypto and fiat-to-crypto trading pairs
-
Beginner-friendly interface with a clean, easy-to-use layout
-
Mobile app rated highly by users, especially on iOS
-
Loyalty rewards and trading fee discounts via the ZND token
-
Physical education center in Poland promoting crypto learning
Cons
-
No demo or paper trading feature for beginners
-
No leverage, margin, or advanced trading products
-
KYC can trigger mid-use, catching some users off guard
-
SEPA deposits can take several days despite being “instant”
-
Some users report delays in payment detection via Zondacrypto Pay
-
Not available in the US, UK, and several other restricted countries
-
A few mobile users report app freezing or alert bugs
Conclusion: Zondacrypto Review
Zondacrypto feels like a platform made for people who just want crypto to work, without the stress. It’s simple, clean, and packed with enough features to grow with you. Whether you’re swapping Bitcoin for euros or locking up ZND for loyalty perks, it doesn’t overcomplicate the process.
That said, it’s not trying to be everything for everyone. You won’t find complex trading tools or leverage here. But if you’re based in Europe, want smooth payments, and prefer an exchange that explains things clearly, Zondacrypto gets the job done without the drama.
FAQs
What is Zondacrypto?
Zondacrypto is the new name for BitBay, a regulated crypto exchange based in Europe. It focuses on making trading and payments simple for everyday users while keeping the platform easy to navigate.
Do I need to create a new account after the BitBay rebrand?
You don’t need to worry about setting up anything new. Your existing BitBay login still works, and all your account details carry over seamlessly to Zondacrypto.
Is Zondacrypto available in the United States or the United Kingdom?
At the moment, Zondacrypto doesn’t support users from the US or UK because of regulatory rules. If you live in a supported region, you can register and use the platform as normal.
What payment methods can I use on Zondacrypto?
Zondacrypto gives you a few flexible ways to fund your account. You can use SEPA transfers, cards, BLIK, or ZEN.COM, and choose between euros, Polish złoty, or US dollars depending on where you’re based.
Does Zondacrypto have a mobile app?
Yes, it does. The app is available for both Android and iOS, and it gives you access to trading, deposits, and account management, so you can handle everything straight from your phone.
- Zondacrypto. “Table of Trading Commissions.” Zondacrypto, https://zondacrypto.com/en/table-of-trading-commissions.
- Zondacrypto. “Fees and Charges Table.” Zondacrypto, https://zondacrypto.com/en/legal/zondacrypto-exchange/fees-and-charges-table.
- Ethereum Foundation. “ERC-20 Token Standard.” Ethereum, https://ethereum.org/developers/docs/standards/tokens/erc-20/.
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