Bitrefill Review for 2025– Buy Gift Cards/Vouchers with Crypto

Bitrefill is a website and app exchange platform that enables users to purchase a large variety of gift cards with cryptocurrency. Looking for a fast, reliable way to spend your crypto in the real world? Bitrefill makes it possible. This global crypto platform lets you buy over 6,500 gift cards, prepaid mobile refills, eSIMs, and even pay bills (in select countries) with popular cryptocurrencies like Bitcoin, Ethereum, Litecoin, USDT, and USDC.

Whether shopping on Amazon, booking a hotel, or topping up your phone, Bitrefill lets you do it all without converting crypto to fiat. There’s no account needed, no KYC for most features, and everything works smoothly via its web platform or mobile app. Plus, with the introduction of the Bitrefill Visa Card, EU users can now spend crypto like cash at any store that accepts Visa. This Bitrefill review explains how Bitrefill works and covers everything you need to know about the company and its services.

Bitrefill Review Summary

Bitrefill seeks to help users buy almost anything with cryptocurrencies using gift cards. The company supports a wide variety of gift cards, and the purchasing process is easy and intuitive. Service fees range between 0% and 3%, depending on which country you buy a product for.

The service is reliable and allows people to spend their crypto on real-world items that might not accept crypto.

That’s Bitrefill in a nutshell. For a more detailed review, keep on reading. here’s what the post covers:

Company Overview

If you’re wondering what Bitrefill is, it’s a platform that lets you use crypto to buy real-world products and services. Where is Bitrefill located? Bitrefill was founded by Michael Grünberger, Michel Gustavsson, and Sergej Kotliar in 2014 in Stockholm, Sweden.

In 2019, Bitrefill expanded its services after successfully raising seed funding totalling over $2 million. This investment included notable VC firms and Litecoin creator Charlie Lee. On April 10, 2021, Bitrefill confirmed another funding round of $7 million.

“Bitrefill is helping to make living on cryptocurrency easier and I am excited to help them grow. Their participation on the Lighting Network opens up even more potential for Bitcoin and beyond,” explains Lee in a Bitrefill press release. 

The ultimate goal for the growing platform is to enable users to buy anything with cryptocurrency. That is achieved via gift cards, mobile phone top-ups, and a lightning network node.

Company Services

Is Bitrefill safe? Bitrefill offers a clean, well-developed user interface that is accessible via a web platform or app. It provides four primary services: gift cards, phone refills, bill pay, and lightning network access. And now, the Bitrefill logo is recognized by crypto users worldwide. Wondering how Bitrefill works? It’s simple: choose your product, pay with crypto, and get instant delivery.

Bitrefill Card

Bitrefill now offers a prepaid Visa card for users in the European Union, allowing them to spend crypto anywhere Visa is accepted — from online retailers to local stores. Unlike many crypto cards that require staking or charge hidden fees, Bitrefill’s card is simple, transparent, and doesn’t compromise user control. This addition marks a big step in Bitrefill’s journey to becoming more than just a gift card platform — it’s now evolving into a true crypto payment gateway. If you’re in the EU and want a seamless way to use crypto daily, this card could be a game-changer.

Bitrefill Gift Cards

When you land on Bitrefill’s website, you are immediately greeted with the option to buy gift cards with cryptocurrency. We thought this was a good place to start, so an Amazon voucher would be handy for buying gifts in the upcoming festive season!

The user interface makes the whole process so simple. It immediately recognizes your location and offers corresponding gift card options. This is handy, as it would be easy to buy an Amazon.com voucher rather than an Amazon.co.uk one accidentally.

There are just three quick steps to complete, and an account sign-up is unnecessary. First, select your amount. The minimum is £10.

Next, you add the email address to which you want the voucher delivered. Then select your payment cryptocurrency.

Finally, scan the QR code and send the payment to the Bitrefill address. Everything else is automated.

In less than 2 minutes, we had a £10 Amazon gift voucher, which we can confirm is legitimate.

On the face of it, Bitrefill is one of the smoothest ways to turn cryptocurrencies into a spendable format or digital asset.

Bill Pay

Bill Pay is a newer Bitrefill service in the USA and El Salvador, designed to let you pay your most common bills and credit cards with crypto. The feature makes it easier to live on crypto since no exchanges or banks are required to pay thousands of different types of bills. Unfortunately, the service was halted in the USA in December 2022.

The process for using Bill Pay is similar to purchasing a gift card on Bitrefill. You fill out the appropriate bill or credit card number you want to pay, and then proceed to the crypto transaction.

However, you must pass through a Bitrefill KYC process to use the Bill Pay service. The process is relatively simple and fast. Once you get approved, you can start paying your bills with crypto right away. Keep an eye out for Bitrefill promo codes during seasonal sales.

Phone Refills

This works very much like a gift card. You choose your carrier, email, and make the payment. A refill code is then delivered to your email address.

eSIMs

Bitrefill has added eSIMs to its product lineup, enabling users to buy instant mobile data access using crypto — no physical SIM card needed. This is especially useful for frequent travelers who want to avoid expensive roaming fees or the hassle of buying local SIMs abroad. With just a few taps, you can purchase and activate an eSIM from Bitrefill and get online in minutes. It’s another real-world use case that shows how Bitrefill is expanding its services beyond just digital gift cards.

Lightning Network

Bitrefill has also added an innovative lightning network channel called Thor, a function I’ve not seen in many platforms.

Essentially, it allows people to open an empty lightning channel on the Bitrefill node. This enables users to send and receive Bitcoin almost instantaneously. While most people aren’t currently using Bitcoin’s Lightning Network, it is an innovative solution for merchants to accept Bitcoin payments.

Without Bitrefill’s channel, you must lock funds into a lightning channel to open it. Consumers are unlikely to do this for a single merchant for retail payments. It would require them to lock funds into a channel to spend at a later date.

Bitrefill negates this problem as its node allows users to create empty receiving channels. Users can then send Bitcoin via the Bitrefill service and the integration of a Lightning wallet.

It’s an innovative solution to the current barriers to growing the use of Bitcoin’s Lightning Network.

Bitrefill Mobile App

Bitrefill app has received a significant upgrade, making it faster, more user-friendly, and packed with helpful features. Users can now access gift cards even when offline, receive real-time notifications for every purchase, and manage their crypto spending more efficiently. In a world where mobile-first experiences matter, these updates improve usability and convenience for both new and existing users. If you’re always on the move, the new app design makes crypto shopping easier than ever.

Currencies and Payment Methods

Bitrefill is not a place to buy Bitcoin; it is a place to spend Bitcoin. Sorry, Hodlers!

It is completely immersed in digital assets, from cryptocurrency to gift cards.

You can purchase gift cards and phone credit via:

• Bitcoin
• Litecoin
• Ethereum
• Dogecoin
• DASH
• USDC (ERC20 and Polygon)
• USDT (ERC20 and TRC20)
• Binance Pay
• Coinbase

Over 6,500 vouchers are on offer, including those from most major retailers, such as Amazon, Google Play, Apple, Steam, Walmart, PlayStation, Microsoft, and eBay.

Credit for all major telecoms providers is available too.

Bitrefill Fees

If you’re curious about how Bitrefill makes money, it earns from small service markups and deposit fees on its card. Bitrefill’s fee structure is relatively transparent in 2025, especially with the launch of the Bitrefill Card. There are no monthly or issuing fees when you first order the card, and Bitrefill does not charge foreign transaction fees — though Visa network fees may still apply. A €10 fee is only charged if you need to replace a still-valid physical card (e.g., lost or damaged).

Bitrefill charges a flat 1.99% deposit fee for card deposits based on the live market rate provided by their card partner at the time of the transaction. ATM withdrawals are available only on physical cards and come with a 2.49% withdrawal fee, capped at €350/day and €3,000/month.

Limits vary depending on your account tier. Starter users can spend up to €10,000 per month, while Plus users (who complete identity verification) can access up to €15,000/month. Contactless payment is capped at €200 per tap. Bitrefill also applies a €10/month inactivity fee after 12 months of no usage, but this only applies if your card has a remaining balance, and you’ll get reminders before any charge.

Multiple crypto networks can be used for payments and card top-ups, including Bitcoin, Lightning, Ethereum, USDC (ERC20 & Polygon), USDT, BNB Smart Chain, Solana, Base, Polygon, and Li.Finance.

Transaction fees are still baked into the exchange rate for regular Bitrefill purchases (like gift cards). Recent user tests show that effective markup typically ranges from 2% to 3%, varying by cryptocurrency and region. Network fees (e.g., gas) are charged separately based on your crypto wallet.

In short, Bitrefill provides a fee model that balances ease of use with fair pricing, especially for users who value privacy, speed, and global usability. Occasionally, users can apply a Bitrefill promo code at checkout for extra savings or rewards.

Buying Limits

Various limits apply depending on what product you are buying on Bitrefill and whether or not you have verified your email and/or identity. Bitrefill limits vary from $500 to $50,000 monthly depending on your verification level.

Unverified customers without an account can make up to 15 purchases a day, with a maximum of $500 per day and $1,000 monthly.

Users who have created an account with just an email address can purchase up to $2,000 per gift card, up to $5,000 per day and up to $10,000 per month.

Finally, if you are a fully verified user who has provided ID, you may purchase up to $2,000 per card, up to $10,000 per day and up to $50,000 per month.

Different maximum limits apply to phone top-ups.

It is also worth noting that each retailer has its own limits on the value of available gift vouchers, varying from country to country. In case of confusion, users can reach Bitrefill support by submitting a request through their Help Center or emailing [email protected].

Supported Countries

Bitrefill offers services in more than 180 countries and offers over 6,500+ vouchers to choose from. Voucher choice depends heavily on location. There are a few sites like Bitrefill, but few match its global reach and crypto payment variety.

For example, Amazon vouchers are available in the USA, UK, Germany, France, Italy, Spain, India, Japan, and China.

Notably, you could travel the world using Bitcoin through Bitrefill. The platform allows you to buy Expedia flights, hotels, Uber, and even food.

If you’re wondering if Bitrefill reports to the IRS, the answer is no. Bitrefill doesn’t send out tax forms like Form 1099. However, keeping track of your crypto transactions and reporting any taxable activity is still up to you. The IRS expects all US taxpayers to declare digital asset transactions as part of their annual tax filings.

Customer Support and Online Reviews

The Bitrefill website is straightforward to use and doesn’t require much help or explanation. There is an adequate FAQ page to answer most simple questions, and you can contact their support team directly.

Bitrefill also offers live chat support, which answered a question within half an hour. Looking at reviews elsewhere online gives a pretty good indication of how Bitrefill deals with customer support.

The service maintains a 4.7-star rating on TrustPilot and Apple’s App Store. Bitrefill reviews on sites like TrustPilot show users are generally happy with the service. According to a user named Raju Biswas on Google Play, there is a drawback. 

“It is really awesome, my purchase came within seconds…. One thing which I don’t like is its services price… Like if i buy $62 dollar gift card (5000INR) the service cost is $20 (1500INR)… So Total Cost for $62 gift card is $82… It is really not worth it. Even if the service is top notch. Going to use it for small purchase less than $10,” the user writes.

We certainly had no issues. In the past, when things went wrong, users appeared to have been left in the dark. Whilst customer support has historically been a problem in the cryptocurrency industry, many companies have now addressed their downfalls. Bitrefill seems to have taken a step in that direction as well by directing all messages from social media to their help desk.

Now, you can see your gift card details — like barcodes and QR codes — even without internet access, making using them in physical stores easier. The app also sends instant alerts about your orders, cashback, and deals, so you never miss out. Bitrefill has also recently partnered with ZEBEDEE, a Bitcoin gaming platform, to create a fun new way to spend earned crypto. Gamers can now earn Bitcoin through gameplay and then use it directly on Bitrefill to purchase gift cards and other services. This partnership connects two fast-growing sectors — gaming and crypto — and makes it easier for users to move between the two ecosystems without converting to fiat.

Bitrefill Pros and Cons

How Bitrefill Compares?

Bitrefill Alternative with Best Wallet

If you prefer a non-custodial solution to manage your crypto, Best Wallet is a great companion to Bitrefill. As a multichain wallet supporting over 60 blockchains, it allows you to hold, swap, and spend crypto securely — without giving up control of your private keys. Why don’t you first check out our full Best Wallet Review here?

When using Bitrefill, you can easily make purchases using assets stored in Best Wallet. Since both platforms emphasize decentralization and user privacy, they pair well for anyone who wants to spend crypto directly without going through centralized exchanges or custodians.

Plus, Best Wallet’s built-in decentralized crypto exchange (DEX) access and fiat on/off ramps make it easier to fund your wallet and start spending—whether you’re buying a Bitrefill gift card, topping up your mobile plan, or grabbing an eSIM for travel. From staking to exploring the best crypto presales and dApps, it’s simple yet powerful, and no KYC is required for most platforms.

Visit Best Wallet

Conclusion

Is Bitrefill legit? Absolutely. Bitrefill is legitimate and has received substantial investment from some notable figures. Learning how to use Bitrefill takes just a few minutes. The services are slick and well-designed, making swapping crypto for spendable assets like gift cards painless.

Currency support is streamlined with a small selection of cryptocurrencies exchangeable for a massive selection of gift cards. Perhaps we don’t need any more coins; sometimes, the choice of cryptocurrencies can be overwhelming. Bitcoin, Ethereum, and Litecoin are enough for me.

Fees are competitive for such a convenient service, at between 2% and 3%; you can instantly access gift cards to spend almost anywhere in the world at a fair price.

In the past, customer support was their big weakness. However, they seem to have been putting effort into that, so hopefully, this is resolved. Meanwhile, users can also learn how to use Bitrefill rewards to get the most out the usage. 

See Also: The Best Crypto Gifts for 2025

References

• Best Wallet Token. “Best Wallet Token.” https://bestwallettoken.com/en.
• “Decentralized Finance (DeFi): Revolutionizing the Financial Landscape through Blockchain Technology.” The Payments Association, https://thepaymentsassociation.org/article/decentralized-finance-defi-revolutionizing-the-financial-landscape-through-blockchain-technology/.
• Bitrefill. “Meet the Bitrefill Card.” The Bitrefill Blog, 26 June 2024, https://www.bitrefill.com/blog/meet-the-bitrefill-card/.

Bitrefill

8.8

Ease of use

9.5/10

Currency options

8.1/10

Variety of merchants

9.1/10

Customer support

8.5/10

Pros

• Very easy and intuitive to use
• Wide variety of merchants available

Cons

• Limited currency options
• Inconsistent customer support

Visit Bitrefill

FAQs

What is Bitrefill?

Bitrefill is a platform that enables users to purchase a large variety of gift cards with cryptocurrency mostly.

How does Bitrefill work?

You can pay online with cryptocurrency to buy a wide range of gift cards that are accepted globally. Some examples are Steam, Roblox, Amazon, PlayStation Store, and many others.

Is Bitrefill legit and safe?

Yes, Bitrefill is a legitimate and secure platform founded in 2014. It’s widely trusted, has a 4.7-star TrustPilot rating, and prioritizes privacy by not requiring account creation for most features.

Does Bitrefill report to the IRS?

Bitrefill does not directly report to the IRS or other tax authorities. However, users are responsible for tracking and reporting their own crypto transactions for tax purposes.

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