Bitstarz Casino Review 2026

BitStarz has been around since 2014, which makes it one of the older names among casinos that take cryptocurrency. Age is not the same thing as protection, though, and that is what this Bitstarz review is really about: who runs the site, which licence it states, where it refuses players, and what a player gives up by using an operator that is not licensed in their own country.

This page is a factual profile, not a recommendation. 99Bitcoins does not recommend Bitstarz, because it is not licensed in the markets most of our readers live in. If you want our wider look at the category, the guide to Bitcoin casinos explains how the legal position differs from country to country.

You must be 18 or older to gamble, and older where your local law sets a higher age.

Bitstarz Overview

Bitstarz launched in 2014. In its own words, it was the first multi-currency online casino to let customers play in major currencies such as dollars and euros alongside Bitcoin and other cryptocurrencies. That claim comes from the operator’s website footer, and we have not been able to check it independently.

The site offers the usual mix of an online casino: slots, jackpot games, table games and live dealer titles, plus loyalty schemes, tournaments and prize draws that it advertises on its homepage. Older versions of this review described awards the casino won from affiliate websites in 2017 and 2018. Those were industry awards from commercial sites, not regulatory approvals, so we no longer list them here.

The rest of this Bitstarz review goes through the operator behind it, the terms that matter most, payments, the games, the countries it excludes and how to check any casino’s licence yourself.

Who Operates Bitstarz

According to the footer of bitstarz.com, the casino is operated by Gareton B.V., registered under number 160656 at Landhuis Zuikertuin, Zuikertuintjeweg z/n, Willemstad, Curaçao. Earlier editions of this page named a different company, Direx N.V., which shows how the business behind a casino brand can change over time without the name on the front page changing.

The licence quoted on the site is OGL/2024/165/0185, issued by the Curaçao Gaming Authority. The authority publishes its licence register as a downloadable list. In the version dated 2 October 2026, licence OGL/2024/165/0185 appears against Gareton B.V. as a business-to-consumer licence. The authority itself notes that the list does not guarantee a licence is still valid, so it is worth checking again before relying on it.

What that licence does not do is just as important. It is a licence to operate from Curaçao. It is not a licence from the UK Gambling Commission, from a US state regulator, from the Malta Gaming Authority or from any other national regulator we could find. Most countries that license online gambling require operators to hold their own local licence before they serve local players.

Bitstarz Terms Worth Reading

Whatever casino you look at, the terms and conditions decide what happens to your money. At Bitstarz, a few rules stand out.

The terms allow only one account per household, IP address and computer. If more than one account is opened, the casino says it may close all of them, void bets and reclaim any winnings or bonuses earned while the duplicate account was active. That matters for families and housemates who share one internet connection or one computer, because a second account in the same home can put both balances at risk.

The terms also say the casino may verify your identity through a Know Your Customer (KYC) check, and that a player who breaks the restricted-countries rules may not get a refund. Using a VPN to get around a block is prohibited and, in the casino’s own words, may lead to confiscation of winnings. In plain terms: a player who is not supposed to be there carries all of the risk.

Finally, players must be at least 18, or older where the law of their country says so.

Bitstarz Payments and Fees

Bitstarz accepts both conventional money and cryptocurrency. Its terms state that the internal operating currency of the website is the euro, so payments in other currencies can be converted, and your bank may charge a little more than the amount shown. The terms also describe card payouts through Visa and Mastercard for cards issued in supported countries.

We no longer publish fee percentages for this casino, because we could not confirm current figures on the operator’s own pages.

One point is worth making clearly. Paying an offshore casino in cryptocurrency removes some of the protection you would have with a regulated operator and a bank card. A crypto transfer cannot be reversed by your bank, and if a dispute arises there is no national regulator to escalate it to. We do not encourage crypto deposits at offshore sites.

Bitstarz Bonuses

Bitstarz advertises a welcome package spread over several deposits, with free spins, plus loyalty rewards, tournaments and mystery prizes. The detail sits in a separate bonus terms page, which also lists countries whose players cannot receive bonuses at all.

We do not promote these offers. Casino bonuses almost always come with wagering requirements, which means the bonus and sometimes the deposit must be bet many times before anything can be withdrawn. At an offshore casino, how those terms are written and enforced is up to the operator. The Bitstarz terms say that winnings from a bonus issued to a player from a restricted country are automatically void.

If a bonus sounds generous, read the wagering, maximum bet and expiry rules before you deposit anything. Better still, compare it with what licensed operators in your own country are allowed to offer, because regulators in many markets now cap or restrict bonus terms.

Bitstarz Games

The game lobby is built around slots from outside studios, including jackpot titles, alongside classic table games such as blackjack, roulette and poker, and a live casino. The homepage also shows a section of in-house “Originals”.

Some studios restrict where their games can be offered. The Bitstarz terms reproduce a list from NetEnt of countries where its games may not be supplied without local licences, including the United Kingdom, the United States, Spain, Italy and Denmark. That list is a good reminder that game providers themselves treat local licensing as a requirement.

Bitstarz also describes some of its games as provably fair, meaning the result can be checked with a cryptographic method after the round. Provably fair maths can show that a single result was not changed. It says nothing about whether the casino will pay out, how it handles complaints or whether it is allowed to serve you, which is why we do not treat it as a substitute for a licence.

Jackpot games deserve a word of caution. Stakes are usually higher than on standard slots, and the chance of hitting a large prize is very small. Treat any jackpot figure on screen as a prize pool, not an expected return.

Bitstarz Currencies and Payment Methods

Bitstarz presents itself as a multi-currency casino that accepts both fiat money and cryptocurrencies such as Bitcoin and Ethereum. Which methods you see depends on where you are, and players in restricted countries are not allowed to deposit at all, in either fiat or crypto.

The terms also make clear that card payouts depend on your bank. Issuing banks can block or reject gambling transactions at their own discretion, and many banks let customers switch on a gambling block for exactly this reason. If you have used such a block, keep it in place.

Where Bitstarz Is Not Available

The Bitstarz terms (section 3.6) list the countries and territories whose residents may not deposit or play for real money. The list includes the United States and Puerto Rico, the United Kingdom and its overseas territories, the Isle of Man, Jersey and Gibraltar, Spain, France and its overseas territories, the Netherlands, Belgium, Portugal, Greece, Israel, Lithuania, Slovakia, the Czech Republic, Hungary, Poland, Romania, Bulgaria, Estonia, Latvia, Liechtenstein, Cyprus, Ukraine, Belarus, Russia, Georgia, Serbia, Brazil and Curaçao itself, along with a number of countries under international sanctions.

The same section says the casino only accepts players from places where online gambling is allowed by law, and that the player is responsible for checking that. If your country is on the list, Bitstarz is not available to you, and getting round that rule would breach both the casino’s terms and, in many countries, local law.

Bitstarz Customer Support and Complaints

The casino lists [email protected] as its contact address and offers live chat on the site. We no longer report response times from our own past tests, because they cannot be repeated or verified today.

Public review sites carry a mix of praise and complaints about Bitstarz. As with most online casinos, the rules most likely to cause a dispute are the ones on identity checks, duplicate accounts and restricted countries, and they usually come into play only when a player asks to withdraw.

The bigger issue is where a complaint can go. A player at a UK-licensed casino can take an unresolved dispute to an Alternative Dispute Resolution provider, as the Gambling Commission explains. A player at an offshore casino has no such route in their own country.

Bitstarz Review: What It Means for Players

Bitstarz is not licensed in the UK, the US, the EU member states it lists as restricted, or any other national market we could identify, so we do not recommend it. Here is what that means in practice for a player in a country without a Bitstarz licence:

• No local protection. Your national regulator has no power over the operator, so its rules on fair terms, safe payments and advertising do not apply.
• No local dispute route. If a withdrawal is refused, you cannot take it to your country’s regulator or ombudsman.
• Self-exclusion does not reach it. GAMSTOP blocks access to gambling sites licensed in Great Britain. Offshore casinos are outside that scheme, and the same is true of national schemes in other countries.
• Tax still applies. In the United States, for example, the IRS says gambling winnings are fully taxable and must be reported, wherever they were won.
• Possible blocking. Regulators and banks in many countries block unlicensed gambling sites and payments, which can leave a balance stranded.

The regulated route is to play only with operators licensed in your own country. In Great Britain, that means a business listed on the Gambling Commission public register. In the United States, real-money online casinos are legal only in a small number of states, each with its own regulator, such as the New Jersey Division of Gaming Enforcement and the Pennsylvania Gaming Control Board. Elsewhere, look for your national regulator first.

How to Check a Casino Licence: Bitstarz and Others

You do not need to take any casino’s word for its licence, including the one quoted in this Bitstarz review. A five-minute check covers most of it:

1. Find the company name and licence number in the site’s footer or terms.
2. Search your own country’s regulator first, for example the UK Gambling Commission register or the Malta Gaming Authority licensee register for MGA licences.
3. If the site claims a Curaçao licence, open the Curaçao Gaming Authority’s register and check that the company name and number match.
4. Check that the website address you are on is the one the licence covers.
5. If the operator is not licensed where you live, treat it as unavailable to you.

Bitstarz Review: Responsible Gambling

Gambling is a paid form of entertainment, not a way to make money. Set a budget before you start, stop when it is spent, and never chase losses.

If gambling is causing you problems, free and confidential help is available. Gambling Therapy, run by the Gordon Moody charity, offers free practical advice and emotional support to anyone affected by gambling, wherever they live. In the US, the National Council on Problem Gambling runs the National Problem Gambling Helpline, 1-800-MY-RESET (1-800-697-3738), which is free, confidential and open 24/7 by call, text or chat. In Great Britain, GAMSTOP lets you block yourself from licensed gambling sites for six months to five years.

Bitstarz Review: Conclusion

Bitstarz is a long-running Curaçao casino. Its operator, Gareton B.V., appears on the Curaçao Gaming Authority’s register under the licence number shown on the site. That is where its licensing ends.

It is not licensed in the UK or the US, its own terms exclude dozens of countries, and players elsewhere would be gambling without the protection of their own regulator. For those reasons 99Bitcoins does not recommend Bitstarz, and we suggest checking your national regulator’s register for licensed options instead.

Whatever you decide, gamble only with money you can afford to lose, and reach out for help early if it stops being fun.

FAQs

What is BitStarz?

BitStarz is an online casino launched in 2014. Its website names the operator as Gareton B.V. of Curaçao and quotes Curaçao Gaming Authority licence OGL/2024/165/0185, which we found on the authority’s register. It is not licensed in the UK, the US or most of Europe, and 99Bitcoins does not recommend it.

Does BitStarz have a bonus?

BitStarz advertises a welcome package and other promotions under its own bonus terms. We do not promote them. The terms are set by an offshore operator rather than your national regulator, wagering rules apply, and players from countries on its restricted list cannot receive bonuses at all.

Is BitStarz legit?

BitStarz is a real, long-running casino, and its operator Gareton B.V. appears on the Curaçao Gaming Authority register under licence OGL/2024/165/0185. That is a Curaçao licence only. BitStarz is not licensed in the UK, the US or most of Europe, so players there have no local protection, and 99Bitcoins does not recommend it. Provably fair games do not replace a licence.

Can I play at BitStarz from the UK or the US?

No. The BitStarz terms list the United States, the United Kingdom and many other countries as restricted, and say that using a VPN to get around a block can lead to confiscation of winnings. Players in those countries should use operators licensed by their own regulator.

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