Hi I am a new user to this website
I wanted to claim the 10 000 satoshis through the faucet on this site but unfortunately since yesterday I cant receive a single satoshi after following all the stated instructions given and instead I have a “your address is disabled” notification error.
I felt that I am cheated of my 10 000 satoshis as I have did everything by the book.
I tried to contact Mr Ofir by email but he didnt respond to my email.
Tell me what am I supposed to do now?
All I want is just to claim my satoshis. Thats all
Hi Paul, nice to meet you.
I’m a bit confused by your question, what do you mean “I have did everything in the book” ? What book are you referring to that talks about the faucet?
Also, if you’ve sent us an email you’ll probably get a response within 24 hours. We try to do our best to respond before that but since so many people send us requests it usually takes some time.
In any case if you’ve submitted a ticket I suggest waiting for the response from our support team as I’m sure they will be able to sort this out.