REDRIDER2255

Jeff Backus asked 3 months ago

How do I collect Bitcoin Cash?  Had Bitcoin in JAXX wallet @ fork.  Got an e-mail telling me to transfer Bitcoin to another wallet before trying to collect BCC, sent to Blockchain wallet. Then was told to open new BCC wallet @ BTC.com, clicked “Settings”, clicked “Import External Key”, filled in backup phrase from JAXX wallet & clicked “Next”. All it does is spin. Left it running overnite & was still spinning in the morning. No transfer from JAXX wallet to BCC wallet @ BTC.com. E-mail said JAXX wallet was supported. Any ideas or suggestions would be helpful.

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1 Answers
Ofir Beigel answered 3 months ago

Hi Jeff,
seems like you’re doing the right steps. I suggest contacting BTC.com’s support – it sounds as if it’s an issue in their wallet.

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