Private key lost

John Burton asked 3 months ago

Hi Please help me I have 128 BTC from 7 years but unfortunately I forget my private key so I can\’t send any BTC Can you help me please ?

1 Answers
Ofir Beigel Staff answered 3 months ago

Hey John really sorry to hear that however that’s exactly the thing with Bitcoin – you act as your own bank. There’s no one there to back you up in case you lose your private key (i.e. password) for your Bitcoins. If you still have the machine that Bitcoins where stored on you can retrieve those private keys by using the wallet.dat file. Let me know if that’s the case.

Ofir Beigel Staff replied 3 months ago

If you have your 12 words it could work, please take a look at this: http://support.ledgerwallet.com/knowledge_base/topics/how-to-restore-my-backup-without-a-ledger-wallet

John Burton replied 3 months ago

Thanks for your fast reply
No sorry I don’t have the machine but I have all the details like ID, password, gmail and 12 key words
Is there a possibility to recover the private key with this details ?

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