I WON 3 BITCOIN AT A REPUTABLE CASINO THAT IS ADVERTISED HERE ON YOUR SITE BIT STARZ, DURING THE WEEK WHEN THE NETWORK WAS REALLY BACKED UP IN MID LAST MONTH APRIL 2017, I HAD A TRANSACTION HUNG UP FOR THE AMOUNT OF .002 TO BITSTARZ CASINO IT SHOWED AS PENDING IN MY ACCOUNT AND NEVER CONFIRMED, WELL I JUST WON 3.1 BITCOIN ON THERE SITE, THIS MIND YOU IS ABOUT 10 DEPOSIT LATER ALL OF WHICH WERE CONFIRMED WHEN I TRIED TO CASH IT OUT THEIR SYSTEM WOULD NOT LET ME CASHOUT BECAUSE OF THE PENDING DEPOSIT, SO WHEN THEY LOOKED INTO THE MATTER, I WAS TOLD THAT I WAS BANNED FROM THE SITE AND MY ACCOUNT HAD BEEN CLOSED, FOR FRAUDULENTLY DOUBLE SPENDING A TRANSACTION ON THEIR SITE & THAT’S AGAINST THEIR POLICY SO ALL MY FUNDS HAVE BEEN FORFEITED 3.1 BITCOIN!!!! OVER A .002 TRANSACTION THAT THEY CLAIM I DOUBLE SPENT?? I DON’T EVEN KNOW WHAT DOUBLE SPENT MEANS??? LET ALONE DO IT AT SOME CASINO THAT IS CLEARLY A BUNCH OF CRIMINALS CAN YOU HELP ME AT ALL HERE?
I’m sorry but I don’t think I can help you in this matter. As much as it’s worth here’s a short tutorial about double spending so you can understand what Bitstarz are talking about, but I don’t think there’s anything else I can do except advise you to try and talk to them again.
However, please let me know how this unfolds as I’d like to know Bitstarz response.